Frequently Asked Questions
Everything you need to know about shopping with Aspiga.
What is Aspiga’s commitment to sustainability?
We are a B Corp certified brand dedicated to ethical production. We use sustainable materials like organic cotton, linen, and Tencel, and ensure fair wages for all our artisans and workers.
How long does shipping take and what are the costs?
Standard UK delivery typically takes 3-5 working days. We also offer international shipping to most countries; costs and delivery times vary by location and are calculated at checkout.
What is your return policy?
We offer a 28-day return window from the date of receipt. Items must be unworn, in their original packaging, and with all tags attached to be eligible for a full refund.
How do I find the right size for me?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing down for our relaxed fits or checking the specific measurements provided in the description.
Can I change or cancel my order after it has been placed?
We aim to process orders quickly, so there is a very limited window to make changes. Please contact our customer care team immediately, and we will do our best to assist you before the order is dispatched.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.